HOUSE, HOME & GARDEN

Returns made simple

Something isn't quite right? Don't worry. We're here to make your return as easy as possible.

✓ Simple online returns ✓ Clear return process ✓ UK customer support

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HOW IT WORKS

How returns work

We've kept the process simple so you can get your return started quickly.

Enter your order details in the return centre below.

Select the product you want to return and follow the options provided.

Follow the instructions provided to complete your return.

START YOUR RETURN

Use the secure return centre below to find your order and begin your return.

🔒 Secure

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NEED A LITTLE HELP?

Ask Buddy about returns, refunds, exchanges or anything else you're unsure about.

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We've designed the process to be as straightforward as possible.

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Ask Buddy for help or contact our customer support team.

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Your return is handled through our secure returns system.