Order support

Track My Order

See where your House, Home & Garden order is and follow its delivery journey.

Secure Shopify order tracking
I'll help you find your delivery!
Buddy helping with delivery tracking
Your delivery journey

From our door to yours

We'll keep you updated as your order makes its way to you.

01
📋

Order confirmed

We've received your order and are getting it ready.

02
📦

Order dispatched

Your order has been fulfilled and tracking information is available.

03
🚚

On its way

Your delivery is travelling through our courier network.

04
🏠

Delivered

Your order has arrived. Enjoy your House, Home & Garden goodies!

Our delivery partners

Track your delivery

Your individual tracking information appears on your Shopify order once your parcel has been dispatched.

DX Express

Many of our parcels are delivered by DX Express. Once your order has been dispatched, your DX Express tracking information will appear on your Shopify order.

View My Order

InPost

InPost delivery tracking information will appear on your Shopify order once your parcel has been dispatched.

Track with InPost
Delivery journey

What does my order status mean?

Order confirmed

We've received your order and are getting it ready.

📦

Order dispatched

Your order has been fulfilled and tracking information is available.

🚚

Out for delivery

Your delivery is with the courier and should arrive soon.

🏠

Delivered

Your parcel has been delivered.

Need a hand?

Need help with your order?

If you have a question about your order or delivery, our team is here to help.

Contact Us
Buddy